How to add Users to a Facility

Users connected to a facility will automatically receive alerts when an incident occurs in that facility’s vicinity. Users can be added to a facility in bulk via spreadsheet upload, individually, or through integration with your HR database. This guide explains how to add users to an existing facility using the Safeture Web Portal. For assistance with HR system integrations, please contact our Client Development team.

1. Go to the Facilities Module

In the web portal, click on ‘Facilities’ in the left-side menu.

2. Select Facility

Locate the facility by searching for it in the list, then click the facility name.

3. Open the Users Tab

Once on the facility page, navigate to the Users tab.

4. Manage Users

On the Users page, click ‘Manage Users’. You will see a list of all users already in the Safeture system. Click ‘Add’ next to the users you want to add to the facility.

5. Add Users that are not yet in the Safeture system

You can also add users who are not yet in the Safeture system using the buttons in the top-right corner.

• Add New User: Add new user manually. Best for adding a small number of users individually.

• Import Users from Spreadsheet: Ideal for importing multiple users at once. Currently only available for users with Basic access.

5 a) Add New User manually

To add a user manually, click ‘Add New User’. You will be prompted to choose whether the user should have Core or Basic access. Select the appropriate option and fill in the requested information.

5 b) Add users with Basic access using Spreadsheet Import

To add multiple new users at once, click on 'Import Users from Spreadsheet' and follow these steps:

1. Download the spreadsheet template as an Excel or Google Sheets file.

2. Fill in the required information for your contacts.

3. Highlight and copy all rows and columns, including headers.

4. Paste the copied data from your spreadsheet into the designated field in the portal.

5. Review the imported data for any errors, correct if needed, and click ‘Add Users’ to complete the process.