Add Facilities in the Web Portal

A facility is a designated, static location within an organization, such as an office, factory, or warehouse. If an incident occurs nearby and you have facilities added to your account, you can quickly mass-communicate with everyone at a specific facility.

Follow these steps to add Facilities in the web portal:

  1. Access Facilities
    Go to 'Facilities' in the web portal menu.

  2. Choose Import Method
    Select an import method that best suits your needs. There are three options: Manual Import, Spreadsheet Import and API.

Facilities Module.png
Facilities Module


Method 1: Manual Import

Add facilities one by one.

  • Step 1: Add Facility
    Click “Add Facility” to begin adding a single location.

  • Step 2: Enter Facility Address
    Search for the address, selecting the correct option from the results.

  • Step 3: Name the Facility
    Provide a descriptive name for the facility (this is required).

  • Step 4: Verify Address Details
    Ensure the address fields (address, city, zip code, state, country) are accurate. Update as needed.

  • Step 5: Add Additional Details

    • Phone Number: Enter a general phone number if available; otherwise, leave it blank.

    • Facility Description: Include a brief description for other administrators to see.

  • Step 6: Set Incident Detection Radius
    Define the notification radius (in kilometers) around the facility. If an incident occurs within this radius, administrators will receive alerts.

  • Step 7: Add Tags and Save
    Tag the facility for easy categorization (e.g., “Office, Factory, England”). Click “Save Facility” to finalize.

Facilities Manual Import.png
Facilities Module Manual Import


Method 2: Spreadsheet Import

To add multiple facilities at once:

  • Step 1: Import Facilities
    Click “Import Facilities.”

  • Step 2: Download and Complete the Template
    Download the template as an Excel or Google Sheets file. Fill in your facility information.

  • Step 3: Paste Spreadsheet Data
    Copy and paste all rows, columns, and headers from the spreadsheet into the portal.

  • Step 4: Final Edits and Add Facilities
    Review the data, make any necessary adjustments, and click “Add Facilities” to complete the import.

Facilities Spreadsheet Import.png
Facilities Module Spreadsheet Import