Frequently Asked Questions about Data Security and Data retention.
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Who can see the location of an end-user in the system? -
Which browser does the web portal support? -
What Are the Categories of Data Recipients? -
How Can I Access Data Stored About Me? -
How Is Data Security Ensured? -
How do you protect customer privacy? -
What is the recovery procedure in case of Application failure or cyber-attack? -
Do you have a separate work area recovery site? -
Is there a store backup in a secure, separate facility that is of sufficient distance from the main location to enable recovery? -
What is the procedure in place in case of data disaster/failure? -
What data can be accessed and who can access the data? -
Where is your data stored? -
For how long is the data kept on your platform? (Data Retention Policy) -
What Is the Maximum Downtime for the System or Data? -
Are any special categories of data processed (i.e. Social security and passport number)? -
Do you have a documented Disaster Recovery (DR) plan, and how often is it tested? -
Who is the controller and processor of the data? -
What types of personal data are collected for End-Users?