Frequently Asked Question by Administrators

Frequently asked questions by administrators

What is the "Personnel in incident Region" email?

How do I access the web portal?

I can access the web portal, but I don't have the necessary permissions. What should I do?

What do I do if I haven't received the two-factor authentication code that is required to enter the web portal?

The website is not working - what should I do?

How do I contact end users?

How do I know if a user received the SMS sent from an administrator via the Web Portal?

How can I contact support?

How do you guarantee that SMS messages get through to the user?

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