FAQ: Web Portal

Explore answers to common questions regarding the features, functionality, and usage of the Web Portal. If you need further assistance, please contact our Client Development Team.

How do I log in to the web portal?

How can I update user information in the Web Portal?

Why aren’t end-user locations appearing on the Web Portal?

How do I create a new user group?

Does the System Keep a Record of Sent Alerts?

What happens if I delete a group?

Can you explain the "Group" concept?

What are the costs of sending SMS from the Web Portal?

What does it mean to "Set default" for a group?

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.