Emergency button notification email
Administrators can choose to receive notifications when a user presses the emergency button in the Safeture Mobile Application. This email notification is an additional channel, complementing the emergency widget in the Partner Dashboard (Web Portal), where the same information is also available.
The email notification includes the following details:
Account information
Subscription ID
Assistance request
User's name
Phone number
Email address
Latest known location
How to activate this subscription:
In the Safeture Platform (Web Portal), click on your account name in the top-right corner.
Select “Settings” and navigate to the “Notification settings” widget.
Click on “Emergency button notifications” and enable email notifications for your selected accounts.
Please Note: If an administrator oversees multiple accounts, the subscription must be activated individually for each account.
To manage your email subscriptions, click on your name in the upper-right corner of the screen and select Settings. Scroll down to the Email Subscriptions section, where you can toggle the switches to enable or disable the specific emails you wish to receive.