Post Trip-emails

Introduction to Post-trip Emails

The Post-Trip Email feature in the Safeture platform is designed to enhance communication with travelers after their trips have concluded. This feature automatically sends an email to travelers, providing client-specific information, including text and external links. It ensures organizations can maintain engagement and deliver relevant content to their travelers even after their journeys are completed.

The email includes a default template, which features a customizable section that can be tailored to include client-specific information, such as post-trip surveys or additional resources. This flexibility allows organizations to use the post-trip communication to gather feedback, share important follow-up details, or provide links to other services.

The feature can be configured on a per-client basis, giving each organization control over whether to activate post-trip emails for their travelers.

Email triggers

Emails are sent automatically based on the platform's travel booking logic, ensuring they are delivered once a trip has ended. This automation eliminates the need for manual intervention while maintaining precise timing and relevance.

How to activate Post-Trip Emails

This email subscription must be activated with the assistance of Safeture's Client Development team.