Analytics Module

Introduction to the Analytics Module

The Analytics Module consolidates data from various areas of the platform, providing your organization with insights into historical threat exposure, emergency responses, platform usage, and travel patterns. All data is anonymized to ensure individual privacy.

General Information

Data History
The Analytics Module displays data going back approximately three years, although the starting point may vary depending on the data type.

Data Refresh
Data is updated daily, starting at 5:00 am (CET). Please note that the update process may take some time to complete.

Default Filters
Filtering options for accounts and user groups are available in the top-left corner of each data view throughout the Analytics Module. These filters allow you to narrow down data to specific accounts or groups of users for more targeted analysis. All views displaying user data also include tag-based filtering.

Filtering settings apply only to the current view and do not carry over when switching between different analytics pages. The account filter is visible only to administrators with multi-account access, and it may take up to 24 hours for a newly granted account to appear in the filter options.

Data Export
Download buttons are available in all data views, allowing you to export data in either PDF or CSV format based on your needs.

Please note: Exports will contain the full dataset, regardless of any filtering applied in the view. Filter settings are not reflected in downloaded files.

Data Categories

Data within the Analytics Module is organized into the following categories:

Alerts

User Alerts
Facility Alerts
All Alerts

Click here to read more about Alert statistics.

Assistance

Emergencies
Messages

Click here to read more about Assistance statistics.

Travel

PNR
Travel Details
Time Spent Abroad
Travel Statistics

Click here to read more about Travel statistics.

Usage

App Usage
App Installations
User App Devices
Current Users with App & Location Settings
Admin Usage

Click here to read more about Usage statistics.